Return policy

Items THAT ARE NOT MARKED FINAL SALE may be returned for STORE CREDIT ONLY if received back within 14 days of receipt. FINAL SALE ITEMS are not returnable.

  • All clearance items are FINAL SALE.
  • Any item purchased with a coupon code is FINAL SALE and not eligible for return or exchange unless otherwise noted in the code details.  See current discount codes here.
  • Any item returned must have the original tags attached if applicable and NOT have BEEN WORN. 
  • In the event a returned item has been visibly worn or stained, slowre has the right to refuse to accept the return, OR will asses a cleaning fee to be taken out of the customer's store credit balance.
  • Any returned item MUST BE RECEIVED back at  slowre within 14 days of original receipt.  Any order returned after 14 days may be refused OR will be charged a higher restocking fee to be taken out of the customer's store credit.
  • Once the item is received back at slowre and the return is processed, slowre will issue store credit in the form of a gift card for the original amount paid. The gift card will never expire.
  • Returns are FREE except for heavy items like shoes, denim and some handbags.  

Contact slowre to begin the return process and receive a pre-paid shipping label via email.