Return policy

Items THAT ARE NOT MARKED FINAL SALE may be returned for STORE CREDIT ONLY (absolutely no refunds) if received back within 14 days of receipt. FINAL SALE ITEMS are not returnable.

  • All clearance items are FINAL SALE.
  • Any item purchased with a coupon code is FINAL SALE and not eligible for return or exchange unless otherwise noted in the code details.  See current discount codes here.
  • Any item returned must have the original tags attached if applicable and NOT have BEEN WORN. 
  • In the event a returned item has been visibly worn or stained, slowre has the right to refuse to accept the return, OR will asses a cleaning fee to be taken out of the customer's store credit balance.
  • Any returned item MUST BE RECEIVED back at  slowre within 14 days of original receipt.  Any order returned after 14 days may be refused OR will be charged a higher restocking fee to be taken out of the customer's store credit.
  • Once the item is received back at slowre and the return is processed, slowre will issue store credit in the form of a gift card for the original amount paid. The gift card will never expire.
  • Returns are FREE except for heavy items like shoes, denim and some handbags.  

Contact slowre to begin the return process and receive a pre-paid shipping label via email.