Customer Service

Each item's return policy will be clearly marked.  Items that are returnable are eligible for STORE CREDIT ONLY and must be received back at SLOWRE within 10 days of original receipt.  To return an eligible item, please contact Grechen for authorization immediately, and return your item. Once it's back in our inventory you will receive a gift card for the amount you paid.

Items that are marked final sale are NOT eligible for return except in extreme circumstances.  Please contact Grechen for any questions at all before you place your order. 

At this time SLOWRE only "officially" ships to address in the US, but please contact Grechen for special exceptions.

You do not have to create an account to checkout.

Items are generally shipped out the day your order is placed or at least within 24 hours.

I try very hard to recycle shipping materials, boxes, and envelopes, so please understand that your pre-loved items will probably arrive in a pre-loved box wrapped in pre-loved packaging materials :)