Customer Service

COVID-19 update: 

I am not accepting returns at this time, ALL SALES ARE FINAL, no exceptions.

I am able to ship things out via USPS usually within 24 hours on orders placed during the weekday.

For your safety - I am laundering most new items (with the exception of dry clean only items and items that are brand new) immediately upon receipt and packing/handling them with gloves.  I am NOT SICK, but am taking every precaution necessary to protect myself and others during this time.

Please do not hesitate to contact me with any questions/concerns at all. 

Your support right now is so important and will allow me to stay in business through this.  Thank you so much.

SHIPPING

PLEASE NOTE!!! Slowre is NOT responsible for lost or damaged packages, and standard shipping does NOT INCLUDE insurance.  If you want to insure your order for up to $99 we recommend you select the priority mail upgrade at checkout.  For more insurance, contact Grechen prior to ordering.

Standard USPS shipping is $8 flat rate, priority mail expedited shipping is $16.

Canada shipping is a flat rate of $20.

At this time SLOWRE only "officially" ships to address in the US and Canada, but please contact Grechen for special exceptions.

I try very hard to recycle shipping materials, boxes, and envelopes, so please understand that your pre-loved items will probably arrive in a pre-loved box wrapped in pre-loved packaging materials :)

RETURNS

ALL SALES ARE FINAL.  Please contact me with any questions at all about an item before you purchase. Thank you for understanding. 

ACCOUNTS 

You may create an account here, but you do not have to have an account to checkout.